Terms & Conditions

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age (or have parental/guardian consent), have read and understood these Terms, and agree to be bound by them. If you do not agree, please do not use this website.

2. Services Description

Heather Groom, LCSW provides licensed counseling and mental health therapy services including but not limited to:

• Individual therapy sessions (in-person and online)
• Trauma and PTSD therapy
• Grief and loss counseling
• Veterans and military counseling
• Anxiety and depression support
• Cognitive Behavioral Therapy (CBT)

Services are available to residents of Georgia. Online therapy (telehealth) is available to clients throughout Georgia. Information on this website is for general informational purposes only and does not constitute medical or clinical advice.

3. Not a Crisis Resource

4. Appointments & Consultations

The free 15-minute consultation submitted through this website is a preliminary conversation to determine fit for services — it does not constitute the beginning of a therapeutic relationship. A formal therapeutic relationship is only established upon execution of a signed consent and intake agreement.

We reserve the right to decline services to any individual at our professional discretion.

5. Fees & Payment

Session fees are discussed during the initial consultation and will be outlined in your intake agreement. We accept select insurance plans and offer private-pay options. Fees are subject to change with reasonable notice. Missed appointment and late cancellation policies will be communicated during the intake process.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, and downloadable materials — is the intellectual property of Heather Groom Counseling Services and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without prior written permission.

7. Website Accuracy & Disclaimers

We strive to keep the information on this website current and accurate. However, we make no warranties or representations of any kind regarding the completeness, accuracy, or reliability of the content. Use of this website is at your own risk.

Nothing on this website should be interpreted as a substitute for professional mental health treatment, diagnosis, or advice from a licensed provider.

8. Limitation of Liability

To the fullest extent permitted by law, Heather Groom Counseling Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — this website or our services.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse, control, or accept responsibility for the content or practices of any linked sites. Visiting third-party links is done at your own risk.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Georgia, United States of America. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Camden County, Georgia.

11. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to this page with a revised "Last updated" date. Your continued use of the website after changes constitutes your acceptance of the updated terms.

12. Contact Us

For questions about these Terms & Conditions, please reach out: